 | Service commitment | thisWe assure you that all the goods we sell are genuine goods. We also offer competitive commodity price and freight policy. Please feel free to buy. | | Contact customer service | Please use wangwang way to contact, identify the same customer service consultation, you can get more professional services! Due to the large amount of consultation, wangwang is usually in a state of explosion. If you haven't received a reply for a long time, you can choose self-service shopping according to the description. Please fill in the color/size/express information you need directly in the notes. If you have any special requirements, please leave a message. We will deal with them one by one | | Products to adjust | Since the manufacturer will change the product packaging, origin or some attachments without any advance notice, the company cannot ensure that the goods received by the customer are completely consistent with the pictures, origin and attachment descriptions of the mall. Can only ensure for the original factory goods! And ensure consistent with the same mainstream new products in the market at that time. If the store did not update in time, please understand! | | return | Please take good care of your products and accessories. If there is an explosion or a lack of accessories, or if the secondary sales are affected by non-original parts, we will not be able to handle the return and replacement service for you. We shall bear the round-trip freight charges for return and replacement of goods caused by quality problems or wrong goods. Please be sure to explain the situation in advance in our after-sales customer service communication before return and replacement. Express mail shall be adopted under the guidance of customer service. | | about the delivery | Of delivery, I default send shentong company (for the convenience of our customers would be able to receive the baby, please leave a message after the payment taken place note need to send the Courier company), the other remote areas, including xinjiang, Inner Mongolia, Tibet, qinghai, ningxia and send EMS, along abundant express delivery need to freight difference, have special requirements, please let us know customer service or explained in message in the message |
| Return reason | The quality problem | Send the wrong goods | Size problem | Individual be fond of | | The premise | Not for human damage | Does not affect the secondary sales | Does not affect the secondary sales | Does not affect the secondary sales | | Could you exchange | can | can | can | can | | Would you please return | can | can | can | can | | Valid time | Within 7 days of signing for receipt | Within 7 days of signing for receipt | Within 7 days of signing for receipt | Within 7 days of signing for receipt | | Evidence to be submitted | Need to take pictures | Need to take pictures | No evidence | No evidence | | The freight | The seller bear | The seller bear | Buyer bears | Buyer bears |
Again: color difference, new odor are normal, not within the return and replacement range. A small amount of glue marks, slight scratches, slight wear, slight degumming, slight thread running deviation, slight looseness of buckle, uncut thread ends, slight asymmetry and so on do not affect the appearance and use, which are not quality problems. once encountered, we will cooperate to help you solve. If you insist on exchange, you will have to bear the round-trip freight & shy; |
