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Please feel free to contact our online customer service if you have any questions during shopping.
Phone number:15958913396
Pre-sales description:
(1) the following situations are not quality problems
1. It will not affect the next time you wear it: for example, the wired head of some shoes, slight glue mark, small burrs of injection molding soles, slight stains, etc. are not quality problems!
2. Subjective prejudices such as the size, color difference and smell of the soft and hard sizes of materials do not belong to the category of quality problems.
3. Shoe box crushed. This problem is mainly caused during transportation. If you mind shoe box, please try to place an order at quantity in the whole box!
4. We are medium and low-grade running shoes. Please do not order if you are demanding!
(2) how to return and exchange goods with quality problems
1. If the shoes have quality problems: such as degumming, degumming, broken soles, upper fracture, smooth feet, wrong size indicated and other problems, please contact us in time within 5 days after receiving the goods, take photos and send them to the customer service for confirmation and verification, and make after-sales solutions according to the actual situation.
