- Description
- Other Products more >>
After-sales please know: Be sure to return the tag, manual! Otherwise, no return will be given.
1. Default Yunda Express. If Yunda fails, send ZTO Express. SF needs to make up the freight,
ZTO does not make up. Other express delivery is not supported for the time being.
If there is a problem with the order product or recipient information after placing the order, if it has not been shipped yet. Apply for a refund directly and place an order again.
If you need to change other express delivery to make up the freight after placing the order, please contact customer service to make up the difference.
If there is a problem during express delivery, please call the official phone number of the corresponding courier company or the corresponding Courier outlet immediately.
2. Return and exchange process.
Return orders apply for a refund directly from Alibaba (only orders that have been shipped and received by customers).
Order for replacement, order for replacement, order for payment. Apply for a refund for the previous order. No refund for shipping!
For returned orders, you must fill in the return express number at the first time. If you do not fill in the transaction, you cannot process the refund again!
3. Reshipping process.
Not available
4. For orders that have been shipped, if you apply for a return without logistics information, you must contact customer service to cancel the express delivery order.
Otherwise, it will be very troublesome once it is sent out. Therefore, the buyer needs to bear the return freight.
5. Return and exchange address is: No. 24, hehe Street, Lingnan industrial zone, Shiling town, Huadu district, Guangzhou city, Guangdong province, received by the after-sales group. When returning the goods, you must use a note to indicate the specific situation of the return and exchange,
And send it back with packging box (eco-friendly bag, moisture proof bag, tag, carton, gift, ornaments, etc.),
Be sure to prevent pressure loss on the way and do not affect secondary sales.
Return and exchange refused to pay on arrival!
6. If the customer service is temporarily absent, please leave a message to clarify the specific situation of the problem. The customer service will reply to the problem immediately.
The customer service is very busy, please explain the problem clearly.
7. For customers who purchase their own goods, we usually send freight if the quantity is large. Freight is generally paid on arrival, contact our customer service
The freight is lost.
8. For physical purchase and return instructions, the product is returning & amp; Exchanging supported. Our products go through strict full inspection when they leave the factory.
If customers find quality problems after receiving our products, please contact our customer service immediately and provide pictures taken with quality problems.
Please keep the complete packaging and quality of the product when returning or returning goods. For return and exchange with quality problems,
Please indicate the specific problem with a note so that our company can handle it in time. If you use Express for return, please pay the express fee first.
Our company rejects returns without communicating with our company.
Please understand the above matters. If you don't understand, please consult our customer service!
Return to the homepage of Shenzhen huixun Technology Co., Ltd. Official Website>>
Headquarters: Shenzhen huixun Technology Co., Ltd., room 2602, Huichao Building, No. 12, Jinhai Road, Bao'an district, Shenzhen city
Production Address: No. 24, Hexia Street, Lingnan industrial zone, Shiling town, Huadu district, Guangzhou city (branch)
Fortune hotline: bu business QQ:424023619
